ITサービス組織のためのAI駆動の真実の単一ソース
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Guruは、エンタープライズAI検索、イントラネット、およびウィキを組み合わせることによって、技術インフラストラクチャ、システム構成、サポート記事などを統合し、ITプロジェクトマネージャー、ネットワークエンジニア、サポートスペシャリスト、データアナリストが日常的に必要なものに迅速かつ信頼性の高いアクセスを提供し、稼働時間と問題解決を最適化する洞察を提供します。
Guruを使えば、ITチームは技術文書、要件、ダッシュボード、およびベンチマークを集中管理できる信頼された単一プラットフォームを手に入れ、従業員が情報を自己サービスし、よりスマートに作業できるようにします。
Support employees and free up your team for strategic work with Knowledge Agents
Key capabilities for IT services
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Instant, trusted AI answers to support and infrastructure questions
IT staff get quality insights the moment they need them, reducing interruptions and accelerating issue resolution. Answers are sourced from connected apps and surfaced directly in your workflow so the knowledge your team needs to do their job is always available in the tools they’re already using.
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Central repository for the latest topology diagrams, configs
Consolidate constantly-evolving architecture docs, requirements, and release notes in one up-to-date platform teams can rely on.
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Secure automation and expert verification for operational reliability
Guru uses smart automation to draft docs and identify gaps and duplicate content—then taps your top experts to verify accuracy, maintaining a trusted single source of truth for IT.
Get instant AI Answers from your content
Keep tabs on what your team is searching for with expert review
Write like a pro with AI-powered content assist
Add trust to your company knowledge with verification
Proactively push relevant info where it’s needed with knowledge triggers
Send critical updates that can’t be missed with announcements
ITサービスの主要な機能
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サポートおよびインフラストラクチャの質問に対する即時の信頼できるAI回答
ITスタッフは、必要な瞬間に質の高い洞察を得られ、中断を減らし、問題解決を加速します。 回答は接続されたアプリから取り出され、ワークフローに直接表示されるため、チームが作業を行うために必要な知識は、すでに使用しているツールで常に利用可能です。
![Google Drive logo](https://cdn.prod.website-files.com/5d8d029013ffd80bbb91320d/5f9c7475a5c8aa344c03b891_drive.avif)
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最新のトポロジー図、設定の中央リポジトリ
常に進化するアーキテクチャの文書、要件、およびリリースノートを、信頼できる最新のプラットフォームに統合します。
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運用の信頼性のためのセキュアな自動化と専門的な検証
Guruはスマートな自動化を使用して文書を作成し、ギャップや重複コンテンツを特定し、次にトップの専門家に正確性を検証させ、ITのための信頼できる唯一の真実のソースを維持します。
Get instant AI Answers from your content
Keep tabs on what your team is searching for with expert review
Write like a pro with AI-powered content assist
Add trust to your company knowledge with verification
Proactively push relevant info where it’s needed with knowledge triggers
Send critical updates that can’t be missed with announcements
Unlock potential across your IT roles
IT Project Managers
- Access latest project documentation and requirements easily
- Monitor team bandwidth and skills to improve resource allocation
- Identify gaps in process documentation
Network Engineers
- Onboard new engineers faster with centralized system information
- Maintain updated architecture diagrams and device configs
- Standardize network infrastructure language across regions
Technical Support Specialists
- Improve first call resolution with trusted articles
- Retain specialized knowledge as senior staff leave
- Shorten case resolution times for complex issues
Data Analysts
- Ensure analysts use the latest reporting frameworks
- Simplify methodology sharing across data teams
- Quickly produce reports with custom templates
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