Built for fast-moving world of retail, Guru combines the best of AI-powered search, wiki, and intranet features into one platform. Guru delivers instant, reliable answers sourced directly from your content—like product details, inventory updates, promotions, and training guides—right within the tools you already use, including Slack, Gmail, and inventory management apps. By centralizing knowledge, Guru keeps teams aligned, enhances customer service, and keeps operations running smoothly.
Guru’s Knowledge Agents don’t just fetch generic search results—they supercharge search by filtering out the noise and delivering personally tailored answers. By understanding the context of the question and the person asking, Agents deliver precise, topic-specific insights sourced from the most reliable and applicable content. Whether assisting customers, managing inventory, or training new hires, Knowledge Agents deliver fine-tuned answers directly in your workflow so your team can stay focused and efficient.
Whether pulling from connected sources of info or storing content right in Guru, your team gets easy access to the info they need. Guru’s intuitive editor simplifies documentation, while AI refines, personalizes, and clarifies content for better accuracy. Shared drafts and in-line comments enable seamless collaboration and keep teams aligned so promotions, customer support, and store operations run smoothly without a hitch.
Keep everyone on the same page with Guru’s Custom Pages. Create dedicated spaces for departments, brick and mortar info, operations, or marketing initiatives to centralize and highlight important info in a singular place. Leaders can instantly share updates within their teams’ workflows (like Slack and email) and confirm that the messages have been seen and acknowledged. The result? Smooth operations, fast decisions, and happy customers.
Get access to your company’s info right where you’re already working, so you can get answers instantly without switching tabs.
Get automatic reminders to review content so product details, company policies, and sales and promotions remain updated.
Proactively surface info exactly when and where teams need it so they always have the most up-to-date content without searching.
Monitor content usage to identify knowledge gaps so your teams have the right info to stay aligned and work efficiently.
Director of Data Strategy and Analytics
Advertising services | 501-1K employees
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