Guru's Kustomer Knowledge Base integrations
Search Kustomer Knowledge Base with Guru
Guru's search connector integration with Kustomer Knowledge Base allows users to quickly find vital information stored in Kustomer, from anywhere. This seamless access helps support teams to provide accurate, timely responses without switching platforms.
- Instant Information Access: Empower agents with quick access to up-to-date knowledge articles, reducing response times during customer interactions.
- Enhanced Productivity: Minimize downtime by enabling seamless retrieval of Kustomer content, streamlining support workflows efficiently.
- Consistent Knowledge Management: Ensure all team members access the latest information, maintaining consistency and accuracy in customer support.
Learn more about these features:
HRIS integration
Learn more about these features:
Single Sign-on (SSO)
Chrome Extension + Kustomer Knowledge Base
Guru's browser extension integration with Kustomer Knowledge Base allows users to access AI-powered answers, trusted information, and connected apps directly within Kustomer’s platform without having to switch context.
- Enhanced Efficiency: Access AI-driven answers directly within Kustomer dialogs.
- Up-to-Date Information: Ensure agents always have accurate, current knowledge at their fingertips.
- Seamless Collaboration: Easily integrate information from multiple sources to streamline team workflows.
Learn more about these features:
Connect Guru to thousands of apps with Kustomer Knowledge Base
Security 🔒
One Search, Endless Sources
Guru is an enterprise AI search solution that connects all your company's scattered information from various apps, chats, and documents, making it easy to find the answers you need without switching between multiple platforms.
Personalized answers, in your workflow
By understanding natural language questions and considering context such as user roles, search history, and current projects, Guru generates personalized answers while preserving source permissions right in their workflow.
Continuous Improvement
Train Guru’s AI by reviewing the questions team members are asking and the answers Guru provided to improve answers over time. As employees use Guru, it transforms disparate information into a single, evolving source of truth, creating an effortlessly built wiki and intranet.
An AI assistant for every employee
With Guru, every employee has their own AI assistant that anticipates and delivers the information they need before they even ask, empowering teams to achieve more with the power of accessible, contextual knowledge.