Guru Customers

How Lemonade keeps support knowledge trusted at scale with Guru

Discover how Lemonade created a governed, transparent request system that keeps 5,000+ Guru Cards accurate, verified, and consistently adopted across global teams.

Guru’s People Ops Team Uses Guru to Streamline Comms, Boost Clarity, and Build a Better Employee Experience

See how Guru’s People Ops team uses Guru to streamline HR communication, reduce noise, and deliver a better employee experience through clear, accessible knowledge.

From Confusion to Clarity: How Empathy Nailed Search Accuracy with Guru

Empathy used Guru’s Knowledge Agents to separate U.S. and Canadian content, giving their care team faster, more accurate answers.

How Favor’s Fleet Team resolves niche support issues faster with Guru

Favor is a Texas-based delivery platform powered by Runners and backed by H-E-B. Their Fleet Team uses Guru’s AI Agent to get faster, more accurate support.

How Motion scaled accurate product support with Guru

Motion scaled fast—and so did product questions. With Guru’s AI-powered Knowledge Agent, answers are instant, accurate, and self-serve.👇

How HireVue cut support onboarding time by 60% with Guru

Learn how HireVue cut support onboarding time by 60% with Guru, enabling new agents to quickly find answers, reduce reliance on senior teammates, and gain confidence from day one.

How FoodCorps gives staff faster, trusted answers with Guru

See how FoodCorps simplified knowledge access and boosted productivity with Guru across their org

How Paraco Gas reduced call handle time by 8% with Guru

Learn how Paraco Gas slashed call handle times with Guru, transforming customer satisfaction.

How Symphony Workplaces gives staff faster answers with Guru

Learn how to streamline operations using Guru to centralize and improve access to vital information with Symphony Workplaces

How Bonafide Health delivers faster CX answers in Slack with Guru

How Bonafide Health leveraged Guru’s Suggested Answers in Slack to streamline CX

How Movable Ink scaled onboarding and knowledge access with Guru

Movable Ink transformed its knowledge management during rapid growth by implementing Guru and centralizing information—learn how!

How Lemonade speeds up training and maintains trusted answers with Guru

See how Lemonade leverages Guru’s AI Source of Truth to streamline onboarding, keep knowledge accurate, and empower specialists across its fast-growing insurance platform.

How Xenium HR builds trusted, centralized HR knowledge with Guru

Xenium HR transformed their operations by centralizing knowledge with Guru, improving efficiency, consistency, and trust across their HR and payroll services.

How TIM centralizes technical knowledge across tools with Guru

How an IT service provider is transforming knowledge management

How NexHealth delivers faster, more consistent support with Guru

How to transform support operations and enhance productivity using AI-driven search across multiple platforms.

How SeatGeek speeds up customer support with Guru

How to improve efficiency and expand access to critical knowledge with enterprise AI search.

How Branch cut repeat Slack questions by 30% with Guru

How to turn Slack conversations into content your whole team can use

How Shopify drives revenue from remote support with Guru

How to equip employees to provide exceptional customer experiences with AI

How Trusted Health keeps teams aligned during rapid change with Guru

How to make frictionless change a reality with Guru’s AI knowledge base

The Importance of a Knowledge Council and Other Governance Best Practices

Plus, a guide to create one of your own.

How a prominent healthcare company uses Guru to ensure access to up-to-date information in high-pressure situations

How a household DTC company uses Guru for fast and accurate customer support

Discover how a direct-to-consumer home essentials brand enhanced customer service with Guru's AI-driven inventory management.

A global hospitality company simplifies support and improves team performance with Guru

How to enhance global support and operational efficiency through AI-powered knowledge management

Use Guru to eliminate disruptive context-switching

How to stop context-switching and use Guru where you're already working

Learn how your team can use Guru to easily train support agents on multiple tools

How to enable efficient multi-product support with AI

Why your team should use Guru in Microsoft Teams to capture and share knowledge seamlessly

How to leverage Guru to make Teams a productivity powerhouse

How Guru can support your knowledge-centered service

How to use Guru's AI features to enhance knowledge sharing and learning

Managing content across many tools

How to connect siloed systems and data sources into a single source of truth

Customizing content for your users with admin prompt management

How to create content effortlessly with AI Assist

How to get started with Guru

How to get up to speed quickly and get the most out of Guru

Guru for SOPs

How to streamline SOP creation and boost adherence with Guru's AI features

Streamline your RFP response process with Guru

How to create better, faster RFP responses with Guru as your sidekick

Guru best practices for human resources

Learn how HR teams use Guru to boost productivity, build culture, and keep employees happy

Make employee onboarding easier with Guru

Speed up new hire onboarding and reduce manager workload with Guru's AI-powered knowledge base

You bought Guru, now how do you train your team?

How to quickly train your teams on Guru and boost productivity on day one