Designed for the way Ops & IT teams work today, Guru brings together the best features of AI search, wikis, and intranets into one easy-to-use platform. Connect your company’s apps, chats, and docs so your ops & IT teams can quickly find the answers they need without sifting through scattered documents—all while keeping everyone else informed on operation and IT-related information. Whether you’re in Slack, ChatGPT, or any web-based app, Guru delivers instant answers right where you’re working.
Guru’s Knowledge Agents don’t just fetch generic search results—they supercharge search by filtering out the noise and delivering personally tailored answers. By understanding the context of the question and the person asking, Agents deliver precise, topic-specific insights sourced from the most reliable and applicable content. Instead of digging through scattered and outdated documentation, Knowledge Agents deliver fine-tuned answers directly in your workflow so your teams spend less time answering repeat questions and more time working on what matters.
Whether pulling from connected tools or storing content in Guru, workers get instant access to the information they need. Guru’s intuitive editor makes documenting and structuring key information in one place easy. Use AI content assist to generate, summarize, refine, and translate content. Embed videos, PDFs, and other files for added context, then collaborate seamlessly with shared drafts and in-line commenting.
Keep everyone on the same page with Guru’s Custom Pages. Ops & IT teams can create dedicated spaces for teams or projects where important and relevant information can be organized and highlighted. Using announcements, leaders can send crucial updates directly to the right people within their workflows (like Slack or email) and confirm who’s read them so important messages are seen and acknowledged.
Find answers without switching apps—whether you’re working in help desk systems, company portals, or other tools.
Set automatic reminders for SMEs to review content, ensuring the info that employees are accessing is reliable and up-to-date.
Work simultaneously, leave in-line comments, and track changes to refine knowledge without version control headaches.
Users only see and get AI-powered answers from content they already have access to, keeping information secure.
Director of Data Strategy and Analytics
Advertising services | 501-1K employees
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