The AI-powered single source of truth for operations and IT teams
Guru brings your systems, tools, and people together by combining enterprise AI search, intranet, and wiki capabilities—giving IT managers, operations managers, and business analysts fast, trusted access to what they need daily while providing insights to optimize uptime, efficiency, and processes.
With Guru, IT and operations professionals get a single trusted platform to centralize system architectures, SOPs, compliance manuals—enabling employees to self-serve information and work smarter.
Support employees and free up your team for strategic work with Knowledge Agents
Key capabilities for Ops and IT
Instant, AI-powered answers from your systems
Employees get quality insights the moment they need them, reducing interruptions and improving uptime. Answers are sourced from connected apps and surfaced directly in your workflows and tools you use daily so the knowledge you need is always at your fingertips.
An intelligent intranet portal
Consolidate documentation into a branded, customizable intranet centralizing SOPs, configurations, and reports for self-service.
Secure automation and human expertise
Guru uses smart automation to draft docs and identify gaps and duplicate content, then taps your top experts to verify accuracy, maintaining a trusted single source of truth.
Get instant AI Answers from your content
Keep tabs on what your team is searching for with expert review
Write like a pro with AI-powered content assist
Add trust to your company knowledge with verification
Proactively push relevant info where it’s needed with knowledge triggers
Send critical updates that can’t be missed with announcements
Unlock potential across your ops and IT roles
IT Managers
- Consolidated system data and visibility into issues from connected tools
- Self-service for employees with AI-recommended knowledge
- Automated identification of knowledge gaps across tech stack
Operations Managers
- Centralized SOPs and ability to track operations
- Standards established across documentation
- Improved efficiency through access to knowledge in daily workflows
CIOs
- Unified knowledge base for entire technology stack
- Insights into knowledge gaps to guide IT strategy
- Accelerated innovation and change management
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