Built for fast-moving business services teams, Guru combines the best of AI-powered search, wiki, and intranet features into one platform. Guru delivers instant, reliable answers sourced directly from your content—like account management docs, client meeting notes, RFPs, and invoicing policies—right within the tools you already use, from Slack to CRMs to email. By centralizing knowledge, Guru keeps teams aligned and ensures consistency at every step.
Guru’s Knowledge Agents don’t just fetch generic search results—they supercharge search by filtering out the noise and delivering personally tailored answers. By understanding the context of the question and the person asking, Agents deliver precise, topic-specific insights sourced from the most reliable and applicable knowledge and resources. Whether streamlining client comms or optimizing internal processes, Knowledge Agents deliver fine-tuned answers directly in your workflow, helping teams work smarter and more efficiently.
Whether pulling from connected tools or storing content in Guru, workers get instant access to the information they need. Guru’s intuitive editor makes documentation simple, while AI refines, personalizes, and translates content for better clarity. With shared drafts and in-line comments, teams collaborate seamlessly, ensuring client support, operations, and internal workflows stay on track.
Keep everyone on the same page with Guru’s Custom Pages. Create dedicated spaces for departments, client accounts, or key projects to centralize RFPs, strategy docs, brand guidelines, and client updates. Leaders can instantly share urgent updates directly in team workflows—like Slack, email, or service desks—and track engagement to ensure nothing gets missed. The result? Better aligned teams, smoother operations, and faster decision-making.
Get reliable and up-to-date info directly within the apps you use daily—from CRMs to help desks to project tools.
Set automatic reminders for SMEs to review content, ensuring the info that employees are accessing is reliable and up-to-date.
Proactively surface info exactly when and where teams need it, helping them solve problems before they even arise.
Users only see (and get AI-powered answers from) content they already have access to, keeping information secure.
Director of Data Strategy and Analytics
Advertising services | 501-1K employees
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