The AI-powered single source of truth for business services organizations
Guru brings your methodologies, policies, contracts, and more together by combining enterprise AI search, intranet, and wiki—giving accountants, consultants, HR staff, and outsourcing managers fast, trusted access to what they need daily while providing insights to optimize service delivery.
With Guru, business services teams get a single trusted platform to centralize operating procedures, regulations, templates, and benchmarks—enabling employees to self-serve information and work smarter.
Key capabilities for business services
Instant, trusted AI answers to process and policy questions
Service staff get quality guidance the moment they need it, reducing interruptions and accelerating service delivery. Answers are sourced from connected apps and surfaced directly in your workflow so the knowledge your team needs to do their job is always available in the tools they’re already using.
Centralized standards and regulations
Consolidate evolving statutes, methodologies, and compliance data in one up-to-date platform teams can rely on.
Secure automation and specialist approval for service excellence
Guru uses smart automation to draft docs and identify gaps and duplicate content, then taps your top experts to verify accuracy, maintaining a trusted single source of truth.
Get instant AI Answers from your content
Keep tabs on what your team is searching for with expert review
Write like a pro with AI-powered content assist
Add trust to your company knowledge with verification
Proactively push relevant info where it’s needed with knowledge triggers
Send critical updates that can’t be missed with announcements
Unlock potential across your business roles
Accountants
- Ensure accuracy by accessing latest reporting checklists
- Reduce audit times with easy availability of procedures
- Maintain compliance as regulations change
Management Consultants
- Onboard new consultants faster with centralized methodologies
- Improve project visibility into other client engagements
- Increase utilization rates with skills-based recommendations
HR Business Partners
- Attract talent with consistent, updated job descriptions
- Provide guidance using the newest personnel policies
- Identify skills gaps to target recruiting
Outsourcing Managers
- Resolve disputes faster with access to historical communications
- Ensure vendor performance with easy SLAs tracking
- Enable self-service for frequently asked questions
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