Choosing the right internal communications and employee engagement platform is crucial for keeping teams aligned, informed, and engaged. Haiilo is one of the many tools available for businesses looking to enhance their communication strategies. But how does it compare to Guru? In this guide, we’ll explore Haiilo’s features, pros and cons, and how it stacks up against Guru.

What is Haiilo?

Haiilo is an employee communications and engagement platform designed to help companies improve internal messaging, foster collaboration, and drive company culture. Originally launched as a social intranet and employee advocacy tool, it has evolved into a comprehensive platform that supports companies in keeping their workforce connected, engaged, and informed.

Haiilo is widely used in industries that prioritize strong internal communication, such as corporate enterprises, media companies, and large distributed teams. Its main appeal lies in its ability to centralize company news, internal content, and employee feedback in one place.

Key features of Haiilo

Haiilo offers a range of features focused on internal communication and employee engagement. These tools aim to enhance collaboration and keep employees informed about company news, policies, and updates.

• Employee communications: Haiilo provides an intuitive platform for sharing news, announcements, and updates with employees. It supports multimedia content, ensuring that messages are engaging and easy to consume.
• Social intranet: Employees can interact with company content, comment on updates, and participate in discussions, fostering a more connected workplace culture.
• Employee advocacy: Haiilo allows companies to turn employees into brand ambassadors by enabling them to share company-approved content on their personal social media accounts.
• Surveys and feedback: The platform includes built-in employee feedback tools, allowing organizations to gauge engagement and gather insights into employee sentiment.
• Integrations: Haiilo integrates with tools like Microsoft Teams, Slack, and SharePoint, ensuring seamless communication across different platforms.

Who uses Haiilo?

Haiilo is most beneficial for mid-sized to large enterprises that prioritize internal communication and employee engagement. It is especially useful for companies with distributed teams that need a structured way to keep employees informed, regardless of location. HR teams, corporate communications professionals, and marketing departments often leverage Haiilo to drive engagement and maintain a strong company culture.

Pros and cons of Haiilo

Like any platform, Haiilo has its strengths and weaknesses. Here’s a closer look at its advantages and potential drawbacks.

Pros:

• Strong internal communication tools: Haiilo makes it easy for companies to share news, updates, and announcements with employees in an engaging way.
• Employee advocacy capabilities: Organizations can amplify their reach by enabling employees to share company content externally.
• Customizable experience: The platform offers branding and customization options to match company culture and needs.
• Multi-channel support: Works across desktop and mobile, ensuring employees can stay connected wherever they are.

Cons:

• Learning curve: Some users find the interface unintuitive and suggest that certain features could be made more user-friendly.
• Limited knowledge management: While it excels at communication, Haiilo lacks robust knowledge management features for organizing and verifying critical company information.
• Cost: The pricing may be high for smaller organizations that need a cost-effective solution.

Guru vs. Haiilo

While both Haiilo and Guru serve as internal platforms for companies, their core functions are quite different. Haiilo is focused on employee communication and engagement, while Guru is an AI-driven knowledge management system designed to ensure teams have instant access to trusted information.

Guru’s strengths:

• AI-powered enterprise search and Knowledge Agents: Guru integrates with the tools employees already use (Google Drive, Salesforce, Slack, etc.) to deliver instant answers while allowing teams to create customized Knowledge Agents tailored to their specific needs. Whether it’s IT, HR, Support, Sales, or Product, each team can configure its own agent to surface the most relevant information, ensuring a more efficient and personalized search experience.
• Knowledge verification workflows: Unlike Haiilo, Guru ensures that company knowledge remains accurate and up-to-date with verification workflows.
• In-context knowledge delivery: Guru proactively provides information where employees need it, such as within Slack, Microsoft Teams, or browser-based workflows.
• Customizable Pages for teams: Guru’s Pages allow teams to create fully customizable landing pages within the dashboard, ensuring important information is easily accessible for specific purposes. Whether it’s a dynamic page with real-time updates or a curated space for essential resources, Pages provide the flexibility to organize knowledge in a way that best serves each team’s unique needs.

Haiilo’s strengths:

• Internal communication focus: Haiilo excels at helping companies share announcements and updates with employees in an engaging way.
• Social features: It allows employees to comment, react, and participate in discussions to foster a connected company culture.
• Brand advocacy tools: Haiilo makes it easy for employees to share company news externally, something Guru does not focus on.

Integration and user experience:

Guru integrates seamlessly into employees’ existing workflows, providing knowledge where they need it, rather than requiring them to search for it. Haiilo, on the other hand, is more of a centralized hub for internal communication. While both tools integrate with platforms like Slack and Microsoft Teams, Guru’s AI-driven approach makes it more efficient for surfacing the right information at the right time.

What customers are saying

User reviews offer valuable insights into the real-world experience of using these platforms.

Haiilo users appreciate its personalized approach to internal communications, but some note that its UI could use improvements. One G2 reviewer stated:

"Navigating through the platform felt like a breeze, and each service was thoughtfully curated to cater to real-life needs. What truly captured my attention was the personal touch they've managed to infuse into the digital realm. From handwritten 'thank you' notes accompanying deliveries to a customer support team that radiates warmth, Haiilo nails the art of making users feel valued. The UI could be refreshed every now and then to make things more intuitive like the popup on the top right of the page once a new user visits the website is a good example where Haiilo can be improved."

Guru users, on the other hand, highlight its ability to provide instant and reliable access to knowledge. A G2 reviewer shared:

"What I like best about Guru is its ability to provide instant, reliable access to knowledge right when you need it. Whether you're looking for detailed information, quick answers, or step-by-step guidance, Guru makes it easy to find and share the insights that matter most. It streamlines collaboration across teams by organizing critical knowledge in one accessible place, reducing time wasted searching for information and ensuring everyone stays aligned. The platform’s intuitive interface and powerful search functionality enhance productivity and help build a culture of knowledge-sharing, making it a valuable tool for any organization."

Conclusion: Choosing the right tool for your team

If your team is focused on internal communications and employee advocacy, Haiilo might be the right fit. However, if you need a powerful, AI-driven knowledge management system that ensures employees always have access to the right information at the right time, Guru is the better choice.

Want to see how Guru can help your team work smarter? Check out our demo!

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