Simpplr: The Complete Buyer’s Guide
When evaluating employee communication tools, Simpplr is often on the shortlist. Known for its modern intranet capabilities, Simpplr focuses on streamlining internal communication and creating a central hub for employees. But is it the best fit for your organization?
In this guide, we’ll break down Simpplr’s key features, pros, and cons, and compare it to Guru—a knowledge management platform with a different but complementary focus. By the end, you’ll have a clear idea of which tool is the right choice for your business needs.
What is Simpplr?
Simpplr is a modern intranet platform designed to improve internal communication, knowledge sharing, and employee engagement. Founded in 2014, it’s marketed as a “social intranet” that helps companies foster connection across distributed workforces. Simpplr is widely used by HR, communications teams, and IT departments to centralize updates, create a shared digital workspace, and reduce the friction caused by fragmented information.
The platform is especially appealing for organizations looking to replace traditional, clunky intranets with something more dynamic. With a focus on content publishing, announcements, and social collaboration features, Simpplr aims to give employees easy access to the latest company news while keeping them aligned and informed.
Key features of Simpplr
Simpplr offers several tools to facilitate communication, alignment, and employee engagement. Here are the standout features:
Centralized content hubs
Simpplr allows companies to create branded intranet pages where employees can access updates, resources, and internal documentation in one place. This centralization helps eliminate information silos and ensures everyone is aligned with the latest company news.
Personalized experiences
Employees get customized feeds with relevant updates and announcements based on their role, location, or department. This ensures that they only receive information that matters to them, reducing the noise of irrelevant communication.
Social and collaborative tools
Simpplr encourages interaction with features like commenting, sharing, and "likes" on posts. This creates a social layer to internal communication, fostering a sense of belonging among employees.
Seamless integrations
The platform integrates with popular tools like Microsoft Teams, Slack, and Google Workspace, ensuring employees can collaborate efficiently without leaving their usual workflows.
Who uses Simpplr?
Simpplr is designed for organizations that want to modernize internal communication and improve employee engagement. It’s popular with mid-to-large enterprises in industries like finance, healthcare, and technology, where internal alignment and consistent updates are critical. HR and communications teams are Simpplr’s primary users, leveraging the platform to share announcements, manage internal events, and promote company culture.
Pros and cons of Simpplr
While Simpplr offers many benefits, it may not be the right fit for every organization. Let’s take a closer look at its advantages and limitations.
Pros:
- Intuitive interface: Simpplr’s user-friendly design makes it easy for employees to find the information they need.
- Personalized feeds: Employees only receive relevant updates, keeping communication focused and reducing unnecessary notifications.
- Extensive integrations: Simpplr works well with popular collaboration tools like Slack, Microsoft Teams, and Google Workspace.
- Custom branding: Organizations can customize the look and feel of their intranet pages, aligning them with their brand identity.
Cons:
- Limited knowledge management capabilities: While Simpplr excels at communication, it isn’t built to manage complex knowledge bases or enable real-time knowledge sharing.
- Learning curve for admins: Setting up and maintaining the intranet may require significant time and training for administrators.
- Dependence on content: Simpplr’s effectiveness relies on teams consistently publishing new content, which can require ongoing effort and resources.
Guru vs. Simpplr
Simpplr and Guru both improve internal operations, but they focus on different areas. Below is a comparison of the two platforms to help you decide which one best meets your needs.
Guru’s strengths
- Faster knowledge retrieval: Guru acts as a “single source of truth,” giving employees quick access to trusted information exactly when they need it.
- Browser extensions and workflow integrations: Guru’s seamless integrations with tools like Slack, Microsoft Teams, and Salesforce allow employees to surface knowledge without leaving their workflows.
- AI-powered knowledge verification: Guru helps ensure that your team’s knowledge stays current with automated reminders to verify information, so employees always have access to accurate data.
- Knowledge Agents: These customizable AI-powered search agents deliver relevant information to specific teams like Sales, IT, or HR, making it easy to access tailored knowledge quickly.
- Pages: Guru’s Pages offer teams a branded, customizable home base, where they can organize key resources, announcements, and documents. Pages help every employee stay aligned and connected, offering a place to start their day and access everything they need in one space.
Simpplr’s strengths
- Modern intranet design: Simpplr replaces outdated intranets with an easy-to-navigate, branded digital workspace.
- Engagement through social features: With commenting, likes, and sharing, Simpplr adds a social layer to communication that keeps employees engaged.
- Personalized communication: Employees receive only the updates relevant to them, which helps cut through information overload.
- Event and announcement management: Simpplr simplifies the process of promoting internal events and sharing important company news.
Integration and user experience
Both Guru and Simpplr offer integrations with tools like Slack and Microsoft Teams, but the purpose of these integrations differs. Guru focuses on embedding knowledge into workflows, enabling employees to access critical information without interrupting their tasks. Simpplr’s integrations, meanwhile, are designed to centralize communication and announcements within existing collaboration tools.
In terms of user experience, Guru prioritizes speed and operational efficiency, helping employees retrieve the information they need in seconds. Simpplr focuses more on building engagement through personalized content, social interactions, and visually appealing intranet pages.
What customers are saying
Hearing what users have to say can provide valuable insight into which platform might suit your team. Here’s what customers think about both tools:
A Simpplr user shared this feedback on Capterra:
"The product is very easy to use, only requiring a little bit of exploring and tinkering to get the hang of it. It's great how you can easily promote content for all employees to see to the home page."
Meanwhile, a Guru user highlighted the platform’s versatility:
"I have worked with Guru at a company of over 10,000 and one of just under 100, and at both instances it was generally super easy, reliable and most importantly effective."
Conclusion: Choosing the right tool for your team
If your organization is focused on modernizing internal communication, sharing updates, and engaging employees with social features, Simpplr may be the right choice. However, if your priority is to provide fast, reliable access to verified knowledge that supports operational efficiency, Guru offers a better solution..
Ready to give your team seamless access to knowledge, right when they need it? Try Guru today and discover how it can transform your workflow.
Key takeaways 🔑🥡🍕
What is Simpplr used for?
Simpplr is used as a modern intranet platform to improve internal communication, foster employee engagement, and centralize company resources in one accessible hub.
Is Simpplr owned by Salesforce?
No, Simpplr is not owned by Salesforce, but it integrates with Salesforce and other collaboration tools to enhance workflows.
Is Simpplr a good company?
Yes, Simpplr has a positive reputation for providing user-friendly intranet solutions and is well-regarded by customers for its focus on improving employee experience and communication.
What companies use Simpplr?
Simpplr is used by mid-to-large enterprises across industries such as technology, finance, and healthcare, particularly organizations looking to modernize internal communication and foster employee engagement.