소매 조직을 위한 AI 기반의 단일 신뢰 원천
Guru는기업 AI 검색, Intranet, 및 위키를 결합하여 귀하의 브랜드 가이드라인, 판촉 캘린더, 고객 정책 등을 하나의 장소에 모아, 매장 관리자, 전자상거래 상품 관리자, 서비스 담당자, 카테고리 관리자에게 그들이 필요로 하는 정보에 대해 빠르고 신뢰할 수 있는 접근을 제공합니다.
Guru를 이용하면 소매 팀은 제품 정보, 매장 운영 절차 및 고객 데이터를 중앙 집중화할 수 있는 단일 신뢰 플랫폼을 제공받아 직원들이 정보를 스스로 찾아보고 보다 스마트하게 작업할 수 있습니다.
Key capabilities for retail
Instant, trusted AI answers to product and policy questions
Retail staff get quality guidance the moment they need it, reducing interruptions and improving customer service. Answers are sourced from connected apps and surfaced directly in your workflow so the knowledge your team needs to do their job is always available wherever they need it.
Central repository for promotions, guidelines and more
Consolidate evolving sales plans, store standards, and merchandise data in one up-to-date platform teams can rely on.
Secure automation and retail expertise for shopping confidence
Guru uses smart automation to draft docs and identify gaps and duplicate content—then taps your top retail experts to verify accuracy, maintaining a trusted single source of truth.
Get instant AI Answers from your content
Keep tabs on what your team is searching for with expert review
Write like a pro with AI-powered content assist
Add trust to your company knowledge with verification
Proactively push relevant info where it’s needed with knowledge triggers
Send critical updates that can’t be missed with announcements
Unlock potential across retail roles
Store Managers
- Improve consistency across locations
- Accelerate training and onboarding
- Optimize staffing and inventory using reporting insights
E-commerce Merchandisers
- Increase conversion rates with latest creative guidelines
- Maintain brand standards easily as products change
- Leverage customer insights to personalize site experience
Customer Service Representatives
- Resolve more issues on first contact with trusted info
- Reduce case closure times using templates
- Improve satisfaction through policy transparency
Category Managers
- Negotiate supplier contracts armed with benchmarks
- Plan product assortments and pricing leveraging data
- Ensure consistent promotions across markets
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