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The Problem

Onboarding is often decentralized, relying on siloed systems and the time and expertise of individual managers and experts. This makes vital information difficult for new hires to access, resulting in frustration and wasted ramp up time. Without a trusted source for information, they struggle to get up to speed quickly.

For managers, poor knowledge management causes frequent interruptions as they field the same basic questions over and over. Instead of performing the high-value work they were hired to do, they’re stuck on redundant tasks, limiting their productivity.

The Solution

With secure AI enterprise search to connect existing systems and deliver instant answers, a knowledge base to centralize information, an intranet to connect teams, and smart automations, Guru helps organizations reduce new hire ramp time while decreasing manager workloads. The result is unified, enabled teams that drive greater productivity regardless of location.

Get organized

Group information at the company, team, and personal levels in Guru to avoid overload. Leverage permissioning to ensure new hires can access all of the knowledge they need and nothing they don’t. And thanks to personalized, AI-suggested content, employees are served relevant information they didn’t even know they needed.

Enable self-serve onboarding

With Guru as their single source of truth, new hires can learn at their own pace. Create learning paths using folders and Cards, and let your Guru sidekick answer any questions they have. AI Answers instantly provides information to employee questions without shoulder taps. When a worker asks a question in natural language, Guru searches across all of your company’s connected tools and sources to provide the right answer, right when they need it.

Eliminate redundant training and wasted time

Managers can create reusable materials once in Guru, eliminating duplicate work. And they don’t need to spend a lot of time doing it—Assist, Guru’s AI writing assistant, creates drafts for them, or summarizes, improves, or translates what they’ve already written. Built-in verification reminds managers when it’s time to update content, so they don’t have to think about it.

Leverage personalizations and automations

Guru gives each employee a personalized homepage with content suggestions relevant to their new role. When they have questions, the AI-powered Ask An Expert feature identifies the right SMEs to answer. Set up knowledge triggers to automatically push critical information to employees based on what web page they’re viewing.

Give new hires the lay of the land on day 1

Sync your HRIS with Guru to automatically populate a profile for every employee. This way, new hires can get up close and personal with their colleagues even if they haven’t met face to face yet. And for a bird’s eye view of the whole team, Guru’s org chart helps people learn how your company functions and their place within it.

Use analytics to identify knowledge gaps

Use detailed analytics to understand how your content is being used and who’s using it. Guru even shows you what questions and searches produced no results for your team, making it easy to fill knowledge gaps and give new hires what they need to succeed.