Guru's Intercom Articles integrations
Search Intercom Articles with Guru
Guru's search connector integration with Intercom Articles allows users to seamlessly search and access help articles directly through Guru's interface. This integration empowers customer support teams by making knowledge more accessible and actionable.
- Streamlined Support Processes: Quickly find relevant articles to enhance customer interactions, reducing time and effort.
- Enhanced Customer Experience: Deliver accurate solutions faster by accessing comprehensive Intercom Articles via Guru, improving satisfaction rates.
- Increased Productivity: Minimize application switching, allowing support teams to focus more on customer engagement than on searching for information.
Learn more about these features:
HRIS integration
Learn more about these features:
Single Sign-on (SSO)
Chrome Extension + Intercom Articles
Guru's knowledge management integration with Intercom Articles allows users to seamlessly enhance their customer support experience by overlaying AI-driven answers and connected apps directly on the Intercom platform without needing to switch contexts.
- Instant Information Access: Quickly surface precise information from multiple sources within the Intercom interface.
- Enhanced Customer Satisfaction: Deliver faster solutions to enhance user experience and reduce ticket volumes.
- Seamless Workflow Integration: Maintain productivity by accessing context-rich, AI-generated knowledge without leaving Intercom Articles.
Learn more about these features:
Connect Guru to thousands of apps with Intercom Articles
Security 🔒
One Search, Endless Sources
Guru is an enterprise AI search solution that connects all your company's scattered information from various apps, chats, and documents, making it easy to find the answers you need without switching between multiple platforms.
![Someone searching for "What's the status of the database migration?" and Guru returning an instant AI answer based on content from Asana and Slack.](https://cdn.prod.website-files.com/5d8d029013ffd80bbb91320d/662ff57d632e82e6e765fbf2_integrations_howitworks_1%402x.webp)
Personalized answers, in your workflow
By understanding natural language questions and considering context such as user roles, search history, and current projects, Guru generates personalized answers while preserving source permissions right in their workflow.
![A product shot of Guru's AI training center](https://cdn.prod.website-files.com/5d8d029013ffd80bbb91320d/662ff57d4de989d26416b9f5_integrations_howitworks_2%402x.webp)
Continuous Improvement
Train Guru’s AI by reviewing the questions team members are asking and the answers Guru provided to improve answers over time. As employees use Guru, it transforms disparate information into a single, evolving source of truth, creating an effortlessly built wiki and intranet.
![Guru's AI Assistant and Browser Extension making a content suggestion over Rippling](https://cdn.prod.website-files.com/5d8d029013ffd80bbb91320d/662ff57cf58a986bd17263c1_integrations_howitworks_3%402x.webp)
An AI assistant for every employee
With Guru, every employee has their own AI assistant that anticipates and delivers the information they need before they even ask, empowering teams to achieve more with the power of accessible, contextual knowledge.