Zendesk Guide

Guru's Zendesk Guide integrations

Enable AI-powered searches within Zendesk Guide, directly accessing reliable information wherever your team works. Boost productivity with Guru's extension on Zendesk Guide, offering instant knowledge and contextual suggestions without leaving your workflow.

Zendesk Guide + Guru

Boost Zendesk Guide with Guru's AI-powered searches and instant knowledge.

Search Integration

Compatible with Chrome Extension

Connect to Guru

Enable

Zendesk Guide

How to use

Featured app

Get the bot for Slack Get the Chrome extension Get the Chrome extension How to set up Knowledge Triggers How to enable Guru GPT Get the bot for MS Teams

Automations

How to set up Zapier How to set up Workato Build with our API

How to link a source for search

HRIS sync

How to connect your HRIS Navigate your org chart Employee profiles in Guru

Messaging bots

Get the bot for Slack Get the bot for MS Teams

Messaging bots

Get the bot for Slack Get the bot for MS Teams

Chrome extension

Get the Chrome extension How to set up Knowledge Triggers

Single sign-on

How to set up SSO

Search Zendesk Guide with Guru

Guru's search connector integration with Zendesk Guide allows users to access and search their help center content from anywhere, enhancing productivity and information access.

Seamless Access: Instantly search Zendesk Guide from any workspace.
Improved Efficiency: Quickly locate answers without switching tools.
Unified Knowledge Base: Maintain a consistent source of truth across platforms.

Learn more about these features:

Chrome Extension

Bot for Slack

Bot for MS Teams

HRIS integration

Learn more about these features:

Chrome Extension

Bot for Slack

Bot for MS Teams

Single Sign-on (SSO)

Chrome Extension + Zendesk Guide

Guru's Browser Extension integration with Zendesk Guide allows users to access AI-powered answers, trusted information, and connected apps right within Zendesk Guide, eliminating the need to switch contexts.

Instant AI Answers: Get precise, context-aware answers directly within Zendesk Guide.
Trusted Information: Leverage verified knowledge from your entire organization without leaving the app.
Seamless Connectivity: Integrate with multiple apps to unify all sources of information effortlessly.

Learn more about these features:

Chrome Extension

Connect Guru to thousands of apps with Zendesk Guide

How to use

Search connector

How to set up a Search Connector

Messaging bots

Get the bot for Slack Get the bot for MS Teams

HRIS sync

How to connect your HRIS Navigate your org chart Employee profiles in Guru

Messaging bots

Get the bot for Slack Get the bot for MS Teams

Chrome extension

Get the Chrome extension How to set up Knowledge Triggers

Single sign-on

How to set up SSO

Security 🔒

Your privacy matters. Your data is never used to train, nor retained by, third-party LLMs and your team’s AI model is unique and privately trained only in your Guru instance. Learn more on our security page.

One Search, Endless Sources

Guru is an enterprise AI search solution that connects all your company's scattered information from various apps, chats, and documents, making it easy to find the answers you need without switching between multiple platforms.

Someone searching for "What's the status of the database migration?" and Guru returning an instant AI answer based on content from Asana and Slack.

Personalized answers, in your workflow

By understanding natural language questions and considering context such as user roles, search history, and current projects, Guru generates personalized answers while preserving source permissions right in their workflow.

A product shot of Guru's AI training center

Continuous Improvement

Train Guru’s AI by reviewing the questions team members are asking and the answers Guru provided to improve answers over time. As employees use Guru, it transforms disparate information into a single, evolving source of truth, creating an effortlessly built wiki and intranet.

Guru's AI Assistant and Browser Extension making a content suggestion over Rippling

An AI assistant for every employee

With Guru, every employee has their own AI assistant that anticipates and delivers the information they need before they even ask, empowering teams to achieve more with the power of accessible, contextual knowledge.