Knowledge Management

Does your company have a knowledge hoarding problem? Learn the telltale signs of knowledge hoarding and how to be a more knowledge-driven company.

Sales team turnover is costly, we'll break down the stats to show you why building a knowledge driven culture for your sales teams will save you time and money.

We sat down with Laura Teichmiller, Knowledge Systems Manager at SimplePractice, to find out how she created a workplace culture where knowledge matters.

Companies with a knowledge-driven culture are better equipped to handle the transition to remote work. Here are the tools to facilitate the reboot of work.

Knowledge-Centered Service (KCS) encourages everyone who solves problems to document how they solve those problems in the moment that they solve them. Read how Guru empowers KCS best practices through knowledge management.

Discover how to get more from your company wiki by adding a Slack integration and create a powerful, searchable knowledge base.

See how knowledge management can help companies overcome the problems of employee burnout & churn, and other issues part of asynchronous work environments.

Dealing with the loss of a knowledge base is hard. Hopefully, these tips can help you move on and prep for a newer, better, knowledge management solution.

Slack is a valued Guru customer and a shining example of optimal knowledge management. Find out how 4 Guru power users empower their teams with knowledge.

Guru has been a game changer for leading B2B companies like ServiceSource by unifying all of their onboarding and sales processes information; find out how.