Freshdesk

Guru's Freshdesk integrations

Enable AI-powered searches within Freshdesk, directly accessing reliable information wherever your team works. Boost productivity with Guru's extension on Freshdesk, offering instant knowledge and contextual suggestions without leaving your workflow.

Freshdesk + Guru

Boost Freshdesk with Guru for instant AI-powered knowledge

Search Integration

Compatible with Chrome Extension

Connect to Guru

Enable

Freshdesk

How to use

Featured app

Get the bot for Slack Get the Chrome extension Get the Chrome extension How to set up Knowledge Triggers How to enable Guru GPT Get the bot for MS Teams

Automations

How to set up Zapier How to set up Workato Build with our API

How to link a source for search

HRIS sync

How to connect your HRIS Navigate your org chart Employee profiles in Guru

Messaging bots

Get the bot for Slack Get the bot for MS Teams

Messaging bots

Get the bot for Slack Get the bot for MS Teams

Chrome extension

Get the Chrome extension How to set up Knowledge Triggers

Single sign-on

How to set up SSO

Search Freshdesk with Guru

Guru's Search integration with Freshdesk empowers users to effortlessly search the app from any work environment. Accessing Freshdesk’s data with Guru's AI-generated Answers enhances productivity by delivering instant solutions at your fingertips.

Enhanced Productivity: Search Freshdesk from any platform, receiving immediate AI-generated answers and knowledge suggestions within your workflow.
Streamlined Collaboration: Guru acts as a knowledge repository, reducing silos and repeated queries, fostering team efficiency and cohesion.
Reliable Information: Experts can validate and improve Guru's AI-generated Answers in the Training Center, ensuring accuracy and effectiveness.

Experience the seamless efficiency of Guru's integration with Freshdesk, revolutionizing the way you access crucial information for unparalleled customer support.

Learn more about these features:

Chrome Extension

Bot for Slack

Bot for MS Teams

HRIS integration

Learn more about these features:

Chrome Extension

Bot for Slack

Bot for MS Teams

Single Sign-on (SSO)

Chrome Extension + Freshdesk

Guru's productivity-boosting Browser Extension integration with Freshdesk allows users to access instant AI answers and trusted info right within their workflow. No more app switching needed.

Unified Knowledge Experience: Seamlessly refine, create, and find company knowledge without disrupting your workflow.
Enhanced Productivity Tools: Get page-specific content suggestions and quick access to relevant information.
AI Answers Feature: Instant knowledge discovery made easy with accurate, trusted responses at your fingertips.

Learn more about these features:

Chrome Extension

Connect Guru to thousands of apps with Freshdesk

How to use

Search connector

How to set up a Search Connector

Messaging bots

Get the bot for Slack Get the bot for MS Teams

HRIS sync

How to connect your HRIS Navigate your org chart Employee profiles in Guru

Messaging bots

Get the bot for Slack Get the bot for MS Teams

Chrome extension

Get the Chrome extension How to set up Knowledge Triggers

Single sign-on

How to set up SSO

Security 🔒

Your privacy matters. Your data is never used to train, nor retained by, third-party LLMs and your team’s AI model is unique and privately trained only in your Guru instance. Learn more on our security page.

One Search, Endless Sources

Guru is an enterprise AI search solution that connects all your company's scattered information from various apps, chats, and documents, making it easy to find the answers you need without switching between multiple platforms.

Someone searching for "What's the status of the database migration?" and Guru returning an instant AI answer based on content from Asana and Slack.

Personalized answers, in your workflow

By understanding natural language questions and considering context such as user roles, search history, and current projects, Guru generates personalized answers while preserving source permissions right in their workflow.

A product shot of Guru's AI training center

Continuous Improvement

Train Guru’s AI by reviewing the questions team members are asking and the answers Guru provided to improve answers over time. As employees use Guru, it transforms disparate information into a single, evolving source of truth, creating an effortlessly built wiki and intranet.

Guru's AI Assistant and Browser Extension making a content suggestion over Rippling

An AI assistant for every employee

With Guru, every employee has their own AI assistant that anticipates and delivers the information they need before they even ask, empowering teams to achieve more with the power of accessible, contextual knowledge.