blog
HR & People Ops
June 29, 2022
How Guru Uses Guru for Its New Hire Onboarding Process
Here at Guru, we use our own tool to get the new hire onboarding process done efficiently. Learn how we track onboarding materials and level up teams.
Hillary Curran
Hillary Curran
Senior Director of Customer Voice & Implementation Strategy
blog
Customer Support
November 23, 2021
Building A Better Customer Relationship Management Strategy
How do you pivot a CRM strategy to ensure your team is making customers happy? Find out with our top eight rules for customer experience teams to follow to make customer happy.
Hillary Curran
Hillary Curran
Senior Director of Customer Voice & Implementation Strategy
blog
Company News
May 27, 2021
Here to Help: Customer Success at Guru
Whether you’re just getting started with Guru or expanding, our customer success managers are here to help you set and hit your business goals faster.
Hillary Curran
Hillary Curran
Senior Director of Customer Voice & Implementation Strategy
blog
Customer Support
May 24, 2021
8 Simple Rules for Making Customers Happy: Q&A
During our webinar with Front, 8 Simple Rules for Making Customers Happy, we received so many audience questions about creating a great customer experience that we weren't able to answer all of them live. Check out some additional Q&As here.
Hillary Curran
Hillary Curran
Senior Director of Customer Voice & Implementation Strategy
blog
Customer Support
May 24, 2021
How to Craft Digital Communication Experiences Your Customers Will Love
Guru hosted a webinar with Customer Contact Central about crafting digital communication experiences your customers will love. Read our Head of CX's top tips for empowering better communication with customers.
Hillary Curran
Hillary Curran
Senior Director of Customer Voice & Implementation Strategy
blog
Customer Support
May 24, 2021
Webinar Preview: Crafting Digital Communication Experiences Your Customers Will Love
Guru will be hosting a webinar with Customer Contact Central on May 2 to share ideas on creating thoughtful, delightful, and engaging experiences for your customers as you scale.
Hillary Curran
Hillary Curran
Senior Director of Customer Voice & Implementation Strategy
blog
Thought Leadership
May 21, 2021
8 Simple Rules for Making Customers Happier: Embody the Champion You Want Your Customer to Become
Guru and Front will be co-hosting a webinar on January 30, 2019 to share eight simple (but sure-fire) rules to ensure customer happiness. Read the first two rules here and register for the webinar to learn the remaining six.
Hillary Curran
Hillary Curran
Senior Director of Customer Voice & Implementation Strategy
blog
10 Product Releases That Guru Customers Loved in 2023
From Answers to Assist, we released a ton of product updates in 2023. Here are 10 that got customers extra excited.
Hillary Curran
Hillary Curran
Senior Director of Customer Voice & Implementation Strategy