Helpscout

Guru's Helpscout integrations

Enable AI-powered searches within Helpscout, directly accessing reliable information wherever your team works. Boost productivity with Guru's extension on Helpscout, offering instant knowledge and contextual suggestions without leaving your workflow.
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Search Helpscout with Guru

Guru's seamless Search integration with Help Scout empowers users to effortlessly search their Help Scout content from any workspace. This innovative feature enhances productivity by providing instant AI-generated answers, knowledge suggestions, and easy access to original content. 

  • Streamlined Search Access: Search Help Scout from any location, ensuring quick access to vital information.
  • AI-Generated Answers: Get instant AI-generated answers and knowledge suggestions where you work and chat, saving time and boosting efficiency.
  • Collaborative Knowledge Hub: Foster collaboration and efficiency with a single source of truth that improves information sharing and reduces silos. 

Unlock the power of Guru's integration with Help Scout to streamline your workflow, enhance collaboration, and optimize productivity effortlessly.

Single Sign-on (SSO)

Chrome Extension + Helpscout

Guru's seamless Browser Extension integration with Help Scout allows users to access instant knowledge and trusted info right within their workflows. 

  • Unified Knowledge Experience: Discover, create, and refine company knowledge without switching apps.
  • Enhanced Productivity Tools: Get page-specific content recommendations and quick access to relevant information.
  • AI Answers Feature: Instantly find precise, trusted information with an AI-powered search engine.

Connect Guru to thousands of apps with Helpscout

Security 🔒

Your privacy matters. Your data is never used to train, nor retained by, third-party LLMs and your team’s AI model is unique and privately trained only in your Guru instance. Learn more on our security page.

One Search, Endless Sources

Guru is an enterprise AI search solution that connects all your company's scattered information from various apps, chats, and documents, making it easy to find the answers you need without switching between multiple platforms.

Someone searching for "What's the status of the database migration?" and Guru returning an instant AI answer based on content from Asana and Slack.

Personalized answers, in your workflow

By understanding natural language questions and considering context such as user roles, search history, and current projects, Guru generates personalized answers while preserving source permissions right in their workflow.

A product shot of Guru's AI training center

Continuous Improvement

Train Guru’s AI by reviewing the questions team members are asking and the answers Guru provided to improve answers over time. As employees use Guru, it transforms disparate information into a single, evolving source of truth, creating an effortlessly built wiki and intranet.

Guru's AI Assistant and Browser Extension making a content suggestion over Rippling

An AI assistant for every employee

With Guru, every employee has their own AI assistant that anticipates and delivers the information they need before they even ask, empowering teams to achieve more with the power of accessible, contextual knowledge.

UKG Dimensions
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Sync UKG Dimensions to Guru for streamlined HR and knowledge access.
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AI-powered teamwork for boosted productivity
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SuccessFactors
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Guru-SuccessFactors Integration boosts HR efficiency
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Confluence
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Instant AI-Powered Search in your workflow with Guru and Confluence
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Gladly
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AI-driven, instant access to knowledge
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Asana
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Guru's AI-Search integrates with Asana for streamlined workflow
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Okta
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Freshdesk
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Boost Freshdesk with Guru for instant AI-powered knowledge
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Gusto
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Streamline HR and boost productivity.
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Salesforce Service Cloud
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Streamline workflows with Salesforce Service Cloud Integration
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Jira
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AI-powered instant access & contextual help
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AlexisHR
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Streamline HR data & boost productivity
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