商業服務組織的 AI 驅動的單一真相來源
企業 AI 搜索
內聯網
維基
Guru 結合企業 AI 搜索、內聯網和維基,將您的方法論、政策、合約等整合在一起,為會計師、顧問、人力資源人員和外包經理提供快速、可信的每日所需資訊,同時提供優化服務交付的見解。
有了 Guru,商業服務團隊獲得一個可信平臺來集中操作程序、規範、範本和基準,使用戶能夠自主查詢資訊,提高工作效率。
Key capabilities for business services
Instant, trusted AI answers to process and policy questions
Service staff get quality guidance the moment they need it, reducing interruptions and accelerating service delivery. Answers are sourced from connected apps and surfaced directly in your workflow so the knowledge your team needs to do their job is always available in the tools they’re already using.
Works with:
+ more
8mins
saved for every question answered by Guru
30%
reduction in noisy internal chat channels using Answers
60%
time-saved using Answers compared to conventional search
Centralized standards and regulations
Consolidate evolving statutes, methodologies, and compliance data in one up-to-date platform teams can rely on.
Secure automation and specialist approval for service excellence
Guru uses smart automation to draft docs and identify gaps and duplicate content, then taps your top experts to verify accuracy, maintaining a trusted single source of truth.
Get instant AI Answers from your content
An intuitive AI-powered engine that swiftly navigates your company's information landscape, delivering trusted and precise information when you need it.
Keep tabs on what your team is searching for with expert review
Guru shows admins the questions employees are searching for that produced no results, making it easy to identify and fill knowledge gaps.
Write like a pro with AI-powered content assist
Your very own writing assistant, powered by generative AI. Assist makes generating and improving proposals, reports, and executive summaries fast and simple.
Add trust to your company knowledge with verification
Good information is like a good friend: you know you can trust it. Guru's layer of verification ensures content is accurate, and automated reminders help experts keep content fresh.
Proactively push relevant info where it’s needed with knowledge triggers
Using specific keywords, triggers push information to your team based on set parameters directly in the environment they need it.
Send critical updates that can’t be missed with announcements
Push timely information to teams, individuals, or everyone at your company and know when they've read it with a personalized, AI-powered homepage customized for every employee.
View all Guru features
Unlock potential across your business roles
Accountants
- Ensure accuracy by accessing latest reporting checklists
- Reduce audit times with easy availability of procedures
- Maintain compliance as regulations change
Management Consultants
- Onboard new consultants faster with centralized methodologies
- Improve project visibility into other client engagements
- Increase utilization rates with skills-based recommendations
HR Business Partners
- Attract talent with consistent, updated job descriptions
- Provide guidance using the newest personnel policies
- Identify skills gaps to target recruiting
Outsourcing Managers
- Resolve disputes faster with access to historical communications
- Ensure vendor performance with easy SLAs tracking
- Enable self-service for frequently asked questions