Freshservice

Guru's Freshservice integrations

Enable AI-powered searches within Freshservice, directly accessing reliable information wherever your team works. Boost productivity with Guru's extension on Freshservice, offering instant knowledge and contextual suggestions without leaving your workflow.

Freshservice + Guru

Integrate Guru with Freshservice for AI-powered, in-context searches.

Search Integration

Compatible with Chrome Extension

Connect to Guru

Enable

Freshservice

How to use

Featured app

Get the bot for Slack Get the Chrome extension Get the Chrome extension How to set up Knowledge Triggers How to enable Guru GPT Get the bot for MS Teams

Automations

How to set up Zapier How to set up Workato Build with our API

How to link a source for search

HRIS sync

How to connect your HRIS Navigate your org chart Employee profiles in Guru

Messaging bots

Get the bot for Slack Get the bot for MS Teams

Messaging bots

Get the bot for Slack Get the bot for MS Teams

Chrome extension

Get the Chrome extension How to set up Knowledge Triggers

Single sign-on

How to set up SSO

Search Freshservice with Guru

Guru's Search integration with Freshservice empowers users to seamlessly search Freshservice from any workspace, boosting productivity and quick access to information.

Effortless Search Anywhere: Instantly search Freshservice from any interface for swift information retrieval.
Intelligent AI Assistance: Receive AI-generated answers and knowledge suggestions within your workflow, enhancing collaboration.
Reliable Knowledge Repository: Guru acts as an AI assistant, ensuring accurate answers and reducing knowledge silos.

Harness the power of Guru's integration with Freshservice to streamline workflows, improve efficiency, and foster a culture of collaboration seamlessly across platforms.

Learn more about these features:

Chrome Extension

Bot for Slack

Bot for MS Teams

HRIS integration

Learn more about these features:

Chrome Extension

Bot for Slack

Bot for MS Teams

Single Sign-on (SSO)

Chrome Extension + Freshservice

Guru's seamless Browser Extension integration with Freshservice allows users to access instant AI-powered answers and curated knowledge right within their IT service desk workflows.

Unified Knowledge Experience: Discover, create, and refine company knowledge without leaving the app.
Enhanced Productivity Tools: Receive page-specific content recommendations and quick access to key information.
AI Answers Feature: Instantly find precise, trusted information with an AI-powered search engine.

Learn more about these features:

Chrome Extension

Connect Guru to thousands of apps with Freshservice

How to use

Search connector

How to set up a Search Connector

Messaging bots

Get the bot for Slack Get the bot for MS Teams

HRIS sync

How to connect your HRIS Navigate your org chart Employee profiles in Guru

Messaging bots

Get the bot for Slack Get the bot for MS Teams

Chrome extension

Get the Chrome extension How to set up Knowledge Triggers

Single sign-on

How to set up SSO

Security 🔒

Your privacy matters. Your data is never used to train, nor retained by, third-party LLMs and your team’s AI model is unique and privately trained only in your Guru instance. Learn more on our security page.

One Search, Endless Sources

Guru is an enterprise AI search solution that connects all your company's scattered information from various apps, chats, and documents, making it easy to find the answers you need without switching between multiple platforms.

Someone searching for "What's the status of the database migration?" and Guru returning an instant AI answer based on content from Asana and Slack.

Personalized answers, in your workflow

By understanding natural language questions and considering context such as user roles, search history, and current projects, Guru generates personalized answers while preserving source permissions right in their workflow.

A product shot of Guru's AI training center

Continuous Improvement

Train Guru’s AI by reviewing the questions team members are asking and the answers Guru provided to improve answers over time. As employees use Guru, it transforms disparate information into a single, evolving source of truth, creating an effortlessly built wiki and intranet.

Guru's AI Assistant and Browser Extension making a content suggestion over Rippling

An AI assistant for every employee

With Guru, every employee has their own AI assistant that anticipates and delivers the information they need before they even ask, empowering teams to achieve more with the power of accessible, contextual knowledge.