Field Guides

Paraco Gas Cuts Call Handle Time by 8% with Guru, Boosting Efficiency Across Teams

Learn how Paraco Gas slashed call handle times with Guru, transforming customer satisfaction.

Symphony Workplaces simplifies workflows and enhances efficiency with Guru

Learn how to streamline operations using Guru to centralize and improve access to vital information with Symphony Workplaces

How Lemonade uses Guru to speed up agent training

See how Lemonade leverages AI-driven knowledge management to streamline operations, enhancing efficiency and customer service across its rapidly growing insurance platform.

How Xenium HR uses Guru to centralize knowledge and improve team workflow

Xenium HR transformed their operations by centralizing knowledge with Guru, improving efficiency, consistency, and trust across their HR and payroll services.

How TIM uses Guru to simplify information access, making daily work easier

How an IT service provider is transforming knowledge management

The Importance of a Knowledge Council and Other Governance Best Practices

Plus, a guide to create one of your own.

How a prominent healthcare company uses Guru to ensure access to up-to-date information in high-pressure situations

A global hospitality company simplifies support and improves team performance with Guru

How to enhance global support and operational efficiency through AI-powered knowledge management

How Guru can support your knowledge-centered service

How to use Guru's AI features to enhance knowledge sharing and learning

Managing content across many tools

How to connect siloed systems and data sources into a single source of truth

How to get started with Guru

How to get up to speed quickly and get the most out of Guru

You bought Guru, now how do you train your team?

How to quickly train your teams on Guru and boost productivity on day one