Field Guides

Understand how real teams are solving their problems with Guru.

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Customer Experience
Knowledge Management

Paraco Gas Cuts Call Handle Time by 8% with Guru, Boosting Efficiency Across Teams

Learn how Paraco Gas slashed call handle times with Guru, transforming customer satisfaction.

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Customer Experience
HR
AI

Branch uses Guru to reduce repeat questions in Slack by 30%

How to turn Slack conversations into content your whole team can use

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Customer Experience
Efficiency
AI

Learn how Shopify uses Guru to improve remote support and drive revenue gains

How to equip employees to provide exceptional customer experiences with AI

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Customer Experience
Employee Onboarding
Training

Learn how your team can use Guru to easily train support agents on multiple tools

How to enable efficient multi-product support with AI

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Customer Experience
Knowledge Management
Efficiency

How Guru can support your knowledge-centered service

How to use Guru's AI features to enhance knowledge sharing and learning

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