Verification
What is verification?
Guru’s verification system helps you keep content fresh and trustworthy. Every Card in Guru has a verification status—verified or unverified—plus a clear timestamp and assigned verifier, so anyone reading it knows whether it’s accurate and up to date.
Verification is at the core of Guru’s promise: giving teams confidence that the information they find is reliable. From product specs and support scripts to HR policies and sales processes, verification ensures that everything your team sees has been reviewed and approved by the right subject matter expert.
How it works
Assign a verifier, or choose from the AI-suggested expert
Each Guru Card has an assigned verifier: an individual or group responsible for keeping it accurate. Using AI, Guru can suggest the best verifier based on who created or last updated the content, helping you route ownership to the right person from the start.
Set a verification schedule
Choose how often a Card should be reviewed: weekly, monthly, quarterly, yearly, or on a specific date.
Get reminders and take action
When a Card is due for review, Guru notifies the verifier via Slack, email, or the web app. If the information is still accurate, they can verify the content with one click. Or, they can update it before re-verifying.
Stay on top of verification at scale
Use Guru’s Card Manager to filter by verification status and take bulk actions—like unverifying outdated Cards or requesting review from assigned verifiers. Meanwhile, your My Tasks dashboard surfaces the highest-priority Cards for you to personally verify first, using a relevancy score to help you focus on what matters most. It’s everything you need to keep your knowledge trustworthy, without getting overwhelmed.
Auto-archive
When Cards go unverified and unused, Guru adds them to an auto-archive queue. Admins and Workspace Owners can review, verify, or archive this content in bulk. This helps you maintain a high trust score and a cleaner knowledge base without the manual upkeep.
Why it matters
Build confidence in every answer
Your team can see what’s been reviewed and approved—so they never have to second-guess what they’re reading.
Reduce shoulder taps on SMEs
Clear verification status eliminates repeat questions like “Is this still accurate?” and helps SMEs protect their time.
Keep your knowledge base clean
Stale content is automatically flagged for review or archiving, so outdated information doesn’t linger.
Scale trust across your org
From legal disclaimers to IT protocols, verification keeps every department aligned and audit-ready.
Secure data control
Verification works seamlessly with Guru’s permission model. Only users with the appropriate role (Author, Workspace Owner, Admin) can verify content. You can manage verification schedules across Collections, track performance with trust scores, and view activity. Learn more about how Guru protects your data on our security page.
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FAQs
You’ve got questions, and we’ve got answers.
No—verification is a core part of how Guru keeps knowledge trustworthy. However, you can reduce the frequency by setting a custom verification date up to 10 years in the future.
Yes. Verification is fully supported for synced content. Once verified, the Card will show as verified and reflect who approved it and when.
It’s marked as Unverified and flagged in the verifier’s task queue. The Card remains searchable and visible, but users can see that it hasn’t been recently reviewed.
You can set a date as far into the future as you like—Guru supports dates up to the year 9999 (just in case your content needs to last through flying cars and moon colonies). That said, we still recommend reviewing most content at least once a year.
Guru helps you focus by showing “Up First” Cards in your Tasks tab, sorted by relevancy. These are the most viewed or recently updated Cards that are due for review, so you can tackle the most impactful content first.
