Salesforce Service Cloud

Guru's Salesforce Service Cloud integrations

Enable AI-powered searches within Salesforce Service Cloud, directly accessing reliable information wherever your team works. Boost productivity with Guru's extension on Salesforce Service Cloud, offering instant knowledge and contextual suggestions without leaving your workflow.
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Search Salesforce Service Cloud with Guru

Guru's seamless integration with Salesforce Service Cloud empowers users to effortlessly search the platform from any workspace. By leveraging Guru's integration, teams can access vital data and AI-generated answers instantly, streamlining workflows and boosting productivity. 

  • Enhance Efficiency: Instantly search and retrieve information from Salesforce Service Cloud without disrupting your workflow, receiving AI-generated answers in real-time.
  • Foster Collaboration: Establish a single source of truth that promotes collaboration, reduces knowledge silos, and enhances team efficiency by eliminating redundant queries.
  • Reliable Knowledge Sharing: Expertly curated answers in Guru's AI Training Center ensure consistency and reliability, enhancing the value of shared information.

Unlock the power of seamless search integration with Guru, revolutionizing your access to Salesforce Service Cloud for unparalleled productivity and knowledge sharing within your team.

Single Sign-on (SSO)

Chrome Extension + Salesforce Service Cloud

Guru's seamless Browser Extension integration with Salesforce Service Cloud allows users to access instant AI answers and trusted information without disrupting their workflow. 

  • Unified Knowledge Experience: Empowers users to refine company knowledge within their work context, improving productivity.
  • Enhanced Productivity Tools: Offers page-specific content recommendations and one-click access to key knowledge sources.
  • AI Answers Feature: Integrates an AI-powered search engine for precise information discovery with ease.

Connect Guru to thousands of apps with Salesforce Service Cloud

Security 🔒

Your privacy matters. Your data is never used to train, nor retained by, third-party LLMs and your team’s AI model is unique and privately trained only in your Guru instance. Learn more on our security page.

One Search, Endless Sources

Guru is an enterprise AI search solution that connects all your company's scattered information from various apps, chats, and documents, making it easy to find the answers you need without switching between multiple platforms.

Someone searching for "What's the status of the database migration?" and Guru returning an instant AI answer based on content from Asana and Slack.

Personalized answers, in your workflow

By understanding natural language questions and considering context such as user roles, search history, and current projects, Guru generates personalized answers while preserving source permissions right in their workflow.

A product shot of Guru's AI training center

Continuous Improvement

Train Guru’s AI by reviewing the questions team members are asking and the answers Guru provided to improve answers over time. As employees use Guru, it transforms disparate information into a single, evolving source of truth, creating an effortlessly built wiki and intranet.

Guru's AI Assistant and Browser Extension making a content suggestion over Rippling

An AI assistant for every employee

With Guru, every employee has their own AI assistant that anticipates and delivers the information they need before they even ask, empowering teams to achieve more with the power of accessible, contextual knowledge.

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