Emma is a content marketer at Guru who has an infatuation with all things digital-storytelling. She spends the bulk of her time writing and working to keep readers out of the jargon jungle. When her head is up from the keyboard, you can find her having a little too much fun at a flea market or showering stranger’s dogs with compliments.
There are many ways to improve the productivity and efficiency of your team, even while remote. Read our list of 7 ways on how efficiency can be improved.
What is the difference between sales enablement and sales operations? Read on to find out the various roles and responsibilities that make these two channels unique.
Recap: How Your Direct-to-Consumer Support Team Can Sleigh the Holidays
Support teams feel the pressure of the holiday rush: learn key strategies to set direct-to-consumer support teams up for success during the holiday season.
Checking In: How Well-Aligned Is Your Sales Enablement Strategy?
A comprehensive Sales Enablement strategy is aligned with the customer path. Are you arming reps to have impactful conversations at every step of the way?
Discover actionable insights for sales teams at Empower, focusing on sales enablement in a PLG world, managing high-complexity sales, & quality prospect conversations.
What Sales Teams Will Gain from Attending Empower 2020
Send your sales teams to a valuable conference in 2020. Empower is the hub for thought-leadership in the enablement field, here's a look at what topics we'll cover.
Leading With Empathy: How to Build Trust In Times of Uncertainty
These 3 key principles to empathy selling, email templates, and empathetic language examples will help you to strengthen relationships with prospects and customers.
Good customer service examples don't necessarily equate to a good customer experience. Read more on the difference between customer success and service.
Searching for a valuable conference for customer support in 2020? Check out the cutting-edge content we'll be covering at Empower by Guru in Philly this May.
Keep on top of the changing sales enablement landscape and be an effective sales enablement professional. Check out the latest sales enablement research!
Back to School Resources for Working Parents in 2020
We've sourced a collection of remote learning resources, tips, and best practices to help working parents prepare their kids for 'back to school' in 2020.
Transitioning into a Sales Enablement position can be tricky. Here's some key insights that you need to know before entering into a Sales Enablement career path.
Show Customers Love With Amazing Customer Experiences
A good customer experience relies on mutual respect and understanding. Read on to learn more about new consumer expectations and how to create a best in class customer experience.
Emma Wilcox
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