Chris Anderson

Chris cut his teeth in sales, marketing, and customer success as the co-founder of a bootstrapped B2B SaaS company. Later, he went on to develop and lead the customer support and community teams for an education technology company. Building Guru's sales enablement and community muscles keeps Chris busy these days. Outside of Guru, you can find him volunteering with TEDxPhiladelphia, stumbling his way through fatherhood, and attempting to build furniture that doesn't break.

HubSpot Webinar Recap: How Customer Success is Key to Business Growth

Revisit our webinar with Michael Redbord, General Manager of Service Hub at HubSpot, for insights into the paradigm shift in customer service and how customer success is becoming a key revenue driver for businesses.

Chris Anderson

Events

November 17, 2021

Remoticon Recap: Building a Knowledge Driven Culture

Hear from CX industry leaders on how they're navigating this difficult time, scaling their teams, and building new career paths within the support space.

Chris Anderson

Sales Enablement

May 27, 2021

Webinar Recap: How Your "Enablement" Engine Leaves Money on the Table

Revisit Guru's webinar with Roz Greenfield to learn how to empower all customer-facing teams to boost revenue and improve customer experience.

Chris Anderson

Sales Enablement

May 24, 2021

How Rev Ops Drives Customer Experience and Loyalty at Splash

Revenue Operations empowers sales, success, and support to work cohesively and drive revenue. Watch how Splash uses Rev Ops team to optimize customer experience.

Chris Anderson

Events

May 24, 2021

Remoticon Recap: Staying Afloat Going Remote

Get insights from leaders at industry-defining companies Slack, Zapier, and Noom on how you can best support your remote teams during tough times.

Chris Anderson

Events

May 24, 2021

Empower 2019: What Support and CX Leaders Are Most Excited About

Empower will unite support, CX, and sales leaders from 100+ high-growth companies for two days of learning, community building, and action planning. Find out which Empower sessions support and CX leaders are most excited about, including talks and panels

Chris Anderson

Events

May 21, 2021

How to Get the Most Out of Empower 2019: Webinar Recap

Guru's upcoming conference, Empower 2019, is less than a month away! We want you to get the most out of your time in Philadelphia, so we hosted a quick webinar to run through what you should expect at Empower, how to plan for your trip, and how to turn i

Chris Anderson

Events

May 21, 2021

Turn Inspiration into Reality with Action Planning at Empower

At Empower 2019, we'll help attendees create a playbook to turn ideas into action so they can face challenges at work head on.

Chris Anderson

Events

May 21, 2021

Countdown to Empower 2019

We have entered the final countdown to Empower 2019! Check out the session schedule, get to know our sponsors, and get the low-down on what to expect.

Chris Anderson

Sales Enablement

May 21, 2021

Empower Salon: Ideas Into Action

Guru's Empower Salon event series aims to connect revenue team leaders with peers at other companies to facilitate conversations that empower them to take action on the important ideas and projects they've struggled to prioritize in their day-to-day work

Chris Anderson

Events

May 21, 2021

Make Connections That Matter With Cohorts at Empower

Our goal for Empower 2019 is to make it easier for attendees to have better, more relevant conversations, faster. Read about how we're creating community cohorts to facilitate better conference connections for yet another reason to register for Empower.

Chris Anderson

Events

May 20, 2021

6 Reasons Why You Should Attend Empower 2019

Guru's upcoming event, Empower 2019, is going down May 7-9, 2019 in Philadelphia. Read our top 6 reasons why every sales, customer success, and support leader should plan on attending.

Chris Anderson

Events

April 12, 2021

The Best of Empower 2019

Revisit Empower by Guru through keynote videos, insights from leaders, key themes that emerged across sessions, photos from the event, and more.

Chris Anderson

Customer Support

November 19, 2018

Silos are out. Collaboration is in.

See our discussion with Joe Gaspard from Yext to learn from their journey in unifying Sales, Service & Success under a collaborative Revenue Team.

Chris Anderson

Customer Support

November 4, 2018

AI for Customer Support Leaders - Briefing Recap & Take-Aways

Customer service executives from top B2C brands gathered for Execs In The Know's AI Briefing - read on for the insights, challenges, and successes that were shared.

Chris Anderson