Alex Yamamoto

Your sales team is using Slack everyday to collaborate internally, but how can you help your team close more deals using Slack? Utilize bots and integrations.

One often overlooked component of your customer support stack is an internal, agent-facing knowledge base. Here's what you should look for in a solution.

Without strong SEO, your external help center won't be found by your customers. Learn why SEO is so important and tactics you can implement today to improve it.

Learn how implementing knowledge centered support can improve your key metrics like first call resolution rate, time to first response, and CSAT scores.

The 5 things you must do as a new sales enablement hire to immediately add value to your sales team

The best way to know if a product is right for you is to see how your peers get value. Learn how Greenhouse and Boomi use Guru to improve sales enablement.

So with this rise of bots in mind, how will it change the way your sales enablement team operates?

Let's go over 7 Slack Apps To Supercharge Your SaaS Sales & Customer Support Teams

Sharing knowledge amongst a remote sales team is a challenge, learn how a sales enablement solution will alleviate those problems today

The rise of Slack has made messaging an important aspect of your support stack, learn how to maximize Slack with an internal knowledge base solution.

65% of sales reps said they can't find content to send to prospects, when they need it. You must separate the signal from the noise for your reps.

We wondered how our B2B product targeted at SaaS sales teams would fare against the side projects and design templates that perform so well on Product Hunt.

So how can you apply this to your business today? I'll show you how the Jobs to be Done Framework increased our Twitter Ad Conversion by 400%

The problem is that your sales and support reps need answers now, they don't have time to search through long form content to find their answer.

Sales enablement covers many topics making it tricky to measure ROI. So where do you begin when you need to prove your team’s effectiveness?

Find out how your sales enablement team plays a crucial role in your account based everything strstegy

SaaS vendors are touting their use of artificial intelligence and sales automation. But how do you understand the true value AI can bring your sales team?

Browser extensions do just what their name implies: they extend the features of your web browser.. Here are 3 reasons why they are so powerful.

Track these 5 crucial sales enablement metrics to see if your solution is impacting your business KPIs. Learn more on measuring sales success from Guru.

Research indicates 50 percent of learned content is not retained within five weeks. Videos are an easy way for managers to reinforce learned content.

Now there is a disconnect between these apps that are trying to replace email and the business purpose of it today.

70% of all sales reps reported they can't find content to send to prospects, when they need it. That's why you need to push knowledge where they work.

Measuring content performance becomes much more valuable when you can analyze both the sales knowledge and marketing content your sales team uses. Here's why you deserve a sales asset management system that can actually give you insights that propel your

The key to unlocking sales acceleration is a proper sales enablement function that caters to both subject matter experts and knowledge consumers.

We use SaaS solutions for nearly every internal process, but implementing the new tool is only half the battle!

What that means for your sales team is that a lack of updated information leads to longer sales cycles and lost revenue for your organization.

The crux of the issue is that Q&A software optimizes for search. You can very well find what you are looking for, but that does not mean it is still accurate.

Finding actionable SaaS sales content is hard. Now, it's a whole lot easier. Our guide contains over 100 articles in 16 different sales-related categories!