Support Policies & Procedures
Use this Card as a place to document your team's scheduling, coverage, and service level agreements.
Use this template to lay out your customer support team's policies and procedures around things like team and individual schedules, service level agreements (SLAs) and weekend coverage.
Use this template to lay out your customer support team's policies and procedures around things like team and individual schedules, service level agreements (SLAs) and weekend coverage.
Support Policies and Procedures Template
Support Policies and Procedures Template
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Support Policies and Procedures Template
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